SANCHO
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Privacy policy

Last updated: 12 November 2026 · Español

This policy explains what data Sancho processes, why, and how you control it. Sancho is a program that is installed and runs on your own computer. The Spanish version of this policy is the binding one.

1. Controller

Egalea Venture Builder SL ("Egalea"), tax ID B22789630, Avda. de Buendía 11, Centro de Nuevas Empresas, 19005 Guadalajara (España). Privacy contact: sancho@egalea.cloud.

2. How Sancho handles your data

Sancho runs on your computer. When you connect an account (Google, Microsoft, Telegram, WhatsApp or others), Sancho talks to that service directly from your computer. Access credentials are stored encrypted on your device. Egalea runs no server that receives, copies or stores your emails, documents, files, contacts or your conversations with Sancho.

To carry out the tasks you ask for, Sancho sends the necessary content to the AI engine you choose and configure (for example Anthropic, OpenAI, Google Gemini, OpenRouter or a local model on your own computer). This happens with your own account or key at that provider and is governed by its terms and privacy policy. If you choose a local model, the content never leaves your computer.

3. Google user data

If you connect your Google account, Sancho may access, depending on the permissions you grant on Google's consent screen: Gmail (read, organise, draft and —only with your approval— send emails), Google Calendar (read and create events), Google Drive and Sheets (search, read, create and organise files), Google Tasks, Contacts, Google Analytics and Search Console (read metrics).

We use this data only to provide the features you ask Sancho for inside the program, for example: summarising your email, filing invoices in your Drive, preparing your meetings or creating a quote in a spreadsheet. In particular:

  • We do not use Google data for advertising or profiling, and we do not sell it.
  • We do not transfer it to third parties, except to the AI engine you choose and only to perform the requested task, when required by law, or with your explicit consent.
  • No human reads your data unless you give us explicit permission for a specific support case or the law requires it.
  • We do not use Google data to train general-purpose AI models.

Sancho's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke access at any time from Sancho (Connectors › Disconnect) or at myaccount.google.com/permissions.

4. Other services you can connect

Microsoft 365, Telegram, WhatsApp Business and the other connectors work the same way: from your computer, with your account and only for what you ask. Anything Sancho sends to other people (an email, a message) requires your approval.

5. Data Egalea does process

  • When you write to us (email or support): your name, your email and what you tell us, to reply and, if you become a customer, to manage the commercial relationship and invoicing. Legal basis: your request and, where applicable, the contract and legal obligations.
  • This website: no cookies, no analytics, no tracking. The server keeps minimal technical logs (IP address, date and requested page) for at most 30 days for security.

Sancho does not send Egalea usage statistics or the content of your work.

6. Retention

The data of your work with Sancho stays on your computer for as long as you want: you can delete it from the program or by uninstalling it. Emails you send us are kept as long as needed to help you and, if there is a contract, for the legal periods.

7. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to sancho@egalea.cloud. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Artificial intelligence

Sancho and its employees are artificial intelligence systems. Their answers and work may contain mistakes: review them before using or sending them.

9. Changes

If we change this policy, we will publish the new version on this page with its date.