SANCHO
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Terms of service

Last updated: 12 November 2026 · Español

These terms govern the use of Sancho, a program by Egalea Venture Builder SL (tax ID B22789630, Avda. de Buendía 11, Centro de Nuevas Empresas, 19005 Guadalajara (España); sancho@egalea.cloud). The Spanish version of these terms is the binding one.

1. What Sancho is

Sancho is a program installed on your computer that coordinates several artificial intelligence assistants ("employees") to carry out office tasks with the accounts and services you connect.

2. Licence

Egalea grants you a personal, non-exclusive, non-transferable licence to install and use Sancho on your organisation's computers, according to the plan you have. You may not resell, sublicense or distribute the program without written permission.

3. Your accounts and third-party services

To work, Sancho uses third-party services you choose and connect (Google, Microsoft, Telegram, WhatsApp, AI providers and others). That use is governed by each provider's terms, and any costs they charge (for example, AI model usage) are yours. Sancho shows you the estimated spend but does not set limits for you.

4. Responsible use

  • You are responsible for what you ask Sancho to do and for reviewing and approving anything sent to others on your behalf.
  • Do not use Sancho for illegal activities, unsolicited communications or processing other people's data without a legal basis.
  • Sancho is an artificial intelligence system: its output may contain mistakes and does not replace professional advice (accounting, tax, legal, etc.).

5. Privacy

Data processing is explained in the privacy policy.

6. Warranty and liability

Egalea takes every care for Sancho to work well and to fix the faults that are found. To the extent permitted by law, Egalea is not liable for indirect damage, loss of data you did not back up, or decisions made on unreviewed output. Nothing here limits the rights consumers have by law.

7. Changes and termination

We may update Sancho and these terms; important changes will be announced in advance. You may stop using Sancho at any time by uninstalling it.

8. Governing law

These terms are governed by Spanish law. For business customers, the courts of Guadalajara (Spain) have jurisdiction; consumers may go to the courts of their place of residence.